Shipping policy

Last Updated: May 14, 2026

At Nyvra, we are committed to providing an exceptional shopping experience, including clear and straightforward shipping policies. We offer free shipping on all orders within Australia.

Shipping Locations

This shipping policy applies to orders shipped within:
Australia.

Delivery Times

Below are our estimated delivery timelines:

  • Order Cutoff Time:
    7 PM AEST
    Orders placed after this time will be processed the next business day, which may add one extra day to the delivery estimate.

  • Order Handling Time:
    1–2 business days, Monday–Friday
    Once your order is processed, it will be shipped by one of our trusted carriers.

  • Transit Time:
    6–8 business days, Monday–Friday

  • Estimated Delivery Time:
    7–10 business days

Please note that delivery times are estimates and may vary due to factors outside our control.

Carrier Services

We partner with reliable shipping carriers to deliver orders within Australia, including:

  • [List of Carriers, e.g., USPS]

  • [UPS]

  • [FedEx]

Shipping Costs

  • Free Shipping:
    All orders within Australia qualify for free shipping with no minimum order requirement.

  • Paid Shipping (if applicable):
    For destinations outside our free shipping zones, shipping costs will be calculated and displayed at checkout.

Delivery Issues

If you experience any delivery issues, including delays or lost packages, please contact our customer service team immediately. We are here to assist you and help ensure your order arrives safely.

Tracking Your Order

Once your order has shipped, you will receive an email confirmation containing your tracking number.
You can monitor your shipment on our Order Tracking Page.

 

Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

Questions?

Visit our FAQs page at https://nyvra.co/pages/faq or contact our customer support team for assistance.

Contact Information

Store Name: Nyvra
Address: 121 Kerry Road, Archerfield QLD 4109, Australia
Email: hello@nyvra.co
Phone: +61452409936

Customer Service Hours:
Monday to Friday: 9:00 AM - 5:00 PM (AEST)

Response Time:
We aim to reply within 1–2 business days.